Legal Information

Disclaimer

Whilst Roding Estates uses all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the date of publication, no representations or warranties are made (expressed or implied) as to the accuracy, currency or completeness of such information. Roding Estates cannot accept any responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked.

Roding Estates makes no warranty that this website is free from errors, defects or viruses.

Copyright notice

The entire contents of this website (except the crown copyright location maps) are the property of Roding Estates and are subject to copyright with all rights reserved.

You may download or print individual sections of the website for personal use and information only provided that these properly indicate Roding Estate’s copyright and other proprietary notices. You may not reproduce (in whole or in part), modify, decompile, disassemble or transmit or use for any commercial purpose whatsoever any information from this website without Roding Estate’s prior written consent.

Regulatory

Roding Estates is a trading name of Roding Estates Limited whose registered number is 011665926 and registered office is 94 Roding Road, Loughton, Essex IG10 3EF. Roding Asset Management is a trading name of Roding Asset Management Limited whose registered number is 12067740 and registered office is 94 Roding Road, Loughton Essex IG10 3EF. Blueberry Wealth Limited is authorised and regulated by the Financial Services Authority (FRN: 626661) for mortgage and non-investment insurance advice.

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Complaints Procedure

Roding Estates is a member of The Property Ombudsman Scheme (TPOS) under membership number T03286 to ensure that customers’  interests are safeguarded and receive the highest standards of service.

Complaints should, in the first instance, be directed to the Director of Roding Estates who will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 10 working days from first notification.

The address to write to is:

Adam Boyle, Roding Estates, 94 Roding Road, Loughton, Essex IG10 3EF
Or email: info@rodingestates.co.uk

We hope that any issues can be resolved quickly and amicably to customers’ satisfaction at branch level.

If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, you may approach the Property Ombudsman.

Details of how to contact the Property Ombudsman will be contained within the response to your complaint. Information can also be found online at www.tpos.co.uk.

  • you must make your complaint to the Property Ombudsman within 6 months of the date of our Final Viewpoint letter.
  • the Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
  • the Property Ombudsman recommends paying any outstanding fees on a “without prejudice” basis to avoid late-payment charges and/or further action.

Email

There is no guarantee that any e-mail you send will be received by Roding Estates or that the confidentiality of that e-mail will be maintained during internet transmission.

Applicable Law

Any disputes arising from the use of this website shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts.

International transfers of personal information

As the Internet can be accessed worldwide, if you are visiting the site from outside the UK, your visit will necessarily result in the transfer of information across international borders. By visiting this site and communicating electronically with us you are consenting to these transfers.

Security

If you open more than one browser of the same type whilst using the services listed above on the website, remember to close down all browser windows when you finish.

In fact, if you share a computer with someone else or use a public system (e.g. library, in your office, internet café) then we advise you to shut down the computer. This will help ensure any personal information stored temporarily in the computer’s memory is lost.